Tutor Doctor
Tutor Doctor Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tutor Doctor has 1.3 star rating based on 17 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Convience of in home tutoring.
Cons: Being misled, Being ripped off, Ignoring phone calls and emails.Most users ask Tutor Doctor for the refund as a solution to their issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tutor Doctor has 1.3 star rating based on 17 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Convience of in home tutoring.
Cons: Being misled, Being ripped off, Ignoring phone calls and emails.Most users ask Tutor Doctor for the refund as a solution to their issues.
Consumers are not pleased with Billing Practices and Location. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey charge my account then closed their local branch. Still no refund. Owe over $1100
Beware when prepaying for tutoring through the Tutor Doctor. They require you to prepay for tutoring hours by purchasing a package of hours.
My first package was 36 hours plus a registration fee which was $2030.00. When I completed my hours I was contacted to purchased additional hours to continue. I purchased 25 hours at $55/hour and 6 days after they took my final payment I found out they were closing my local branch as the owner is going bankrupt. I had only used 3.5 hours.
The local branch confirmed they owed me $1182.50.The headquarters in Canada has promised to work on getting me a refund. It has been since July 25th 2017 and I still have yet to see a refund or a date when they will send one.
The fact is the main company will not be accountable for their local branch, you could be forking over thousands for dollars and risking that the local branch will shut down without notice leaving you begging for your money back. It has been nearly 3 months and I have not been sent the refund I am owed.
- Convience of in home tutoring
- Poor customer service
- Ignoring phone calls and emails
- Being misled
Full refund
Tutor Doctor - Customer Care Review
Terrible service from them. Did not do a good job and did not return calls it was the one in Burlington and Hamilton
Tutor Doctor - Tutoring Service Review
Terrible tutors did nothing to improve my daughters education ! Waste of money
Tutor Doctor Tutoring Service Review from London, London
Absolutely terrible service. I wanted tutoring to help me with my maths GCSE, we were told that they could only tutor us for 12 hours because I applied for a tutor too late as exams were only a couple of weeks away.
This alone costed £600. Then when they did their "service" we were oblivious to the fact that they added an extra 4 hours which we did NOT ask for. The person said it was £200 for the extra 4 hours of tuition but they took out £212 from my mum's account.
They're a scam and I wouldn't recommend tutor doctor to anyone... Initially they said they couldn't give us more than 12 hours of tuition so how were they able to go over the amount of hours we actually asked for..?
Tutor Doctor - Consulting Service Review from Quito, Pichincha
I called for a free evaluation for my two kids. Now the Tutor Dictor Feanchise owner is saying that the evaluation is only free if you hire them.
Pablo Pinto the owner is demanding a 150 per child plus taxes. Is there anywhere I can lodge a complaint?
I can not find an email address and nobody answers the phone. I am including the Facebook ad that states that it is free.
Tutor Doctor - Review in Education category from Nottingham, Nottingham
Applied to become a tutor and told it would cost me 40k to start up...
Tutor Doctor Charge Review from Tempe, Arizona
Hate the way they charge you it should be what you use each month. wouldnt use them again. Not a good
Tutor Doctor - Tutoring Service Review from Aldershot, Hampshire
I have just signed up to tutor doctor for business to help my son with his last year A Levels
I have some funding towards the cost in place banked with the company however the chap made me fill in a form with my card details and security code and said the first payment will be taken next week
I don't understand why when the first month has already been paid for !!
Ha I g now googled reviews I'm very worried
Advice anyone at £47 and hour it's not cheap and again pressure was put on to add more time as an hour didn't seem enough
Very worried especially as they have all my card details
Tutor Doctor Scammers
Applied to be a tutor so read a number of their UK websites, sounded fantastic.
As a tutor I would be magically matched to the student so things should go swimmingly.
I met the woman for the interview, it went well. When I asked about the match process she admitted that due to a small number of tutors and a wide area to fill she nearly always had to send whoever most closely met the bill.
When I asked for clarification it seemed I was to be her only A level Physics tutor, so could be busy as we are as rare as hens teeth.
So I asked if I would be sent to the first student who wanted physics A level regardless of their need, personality or location. Basically yes she said, although if it was too far to travel she would understand.
Magic matching indeed. the best thing on offer was *** so I left.
Afterwards I was thinking what students would think if they knew Tutor Doctor were not actually carefully choosing tutors, but relying on Hobson's choice.
I felt the need to put my experience out there. Also finding out I would be getting £18 for an hour and they get £50 leaves a really sour taste.
No wonder there are so many disgruntled comments here from tutors and customers. And no wonder the franchises are finding it difficult to make a living from their business.
Joel in the UK
- Nice lady
- Misleading websites
Change your advertising to state you send any old tutor to any old student
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | League City, TexasReview in Tutoring category from League City, Texas
We were looking into being a franchise owner. Things were going well until the person we were working with said we weren't legit because we had grave concerns about driving around in the Smart Car that the company requires franchisees to buy.
The car is wrapped and is supposed to act as a billboard. Absolutely no problem with wrapping a car, but not a Smart Car that we consider to be a death trap! How dare Tutor Doctor call us not legit because of this.
Very insulting and absolutely unprofessional. I will never consider them again as a business owner or as a client.
Rip off for parents
I have been working with this company for a few months and making great headway with my student. The parents have just cancelled the contract as they can no longer afford it.
I was thinking that £16.50 per hour which I was receiving plus a small percentage for the company wasn't excessive. However I have found out that they were paying £250 per month! They thought that I was receiving most of this. They also postponed classes for a month due to family commitments and were charged full rate by the company as they said that the tutor (me) demanded to be paid to keep the contract.
Needless to say I hadn't received a penny.
So for any parents out there who wish to find a tutor, ask around among other parents and try to find someone who is working independently and not through an agency if possible.
Do you guy know Tutor doctor charges a cancellation fee worth $100?
I had a terrible experience with this company. I hired a tutor and she didn't showed up on the appointed day. I thought this was a bad experience so I asked the manager of the company that I wanted to cancel the service. I mailed him several times to ask these cancellation requests, but he didn't answer back.
A couple of months later, the manager withdrew $100 from my account. I thought it too weird, so I called him over the phone to ask why he did this. He then answered that it was their policy to charge $100 when a customer should cancel their service.
At that time, I didn't have the contract made with them since it happened after several months I had signed it. Therefore, I ended up being charged $100 by them even though I hadn't received even a single lecture from their tutor.
For me, this was a really bad experience, so I write this to let any readers know that they must check any hidden cancellation clauses on the contracts from Tutor Doctor.
Best,
Jay
Ensuring good communication with customers
Worst company
I had a terrible experience with this company. Their service is very expensive comparing with the poor quality of tutoring that they offer.
I really feel that I have been ripped off, I paid 640 dollars. OMG! The last tutor that came to my daughter told her write your questions and I will go home and search them and email you!
They owe me 150 dollars! I advice people not to deal with them, especially they have a very clever way of marketing their service that can deceive people.
- Fraudulant activities
Full refund
Tutor Doctor Staff Review from Richmond Hill, Ontario
The tutor we got for my daughter touched her inappropriately and stared at her chest
For half the session my daughter was very uncomfortable we cancelled right after she told me this!
Disgusting Business Practices
I recently did an interview for Tutor Doctor in West Surrey, I wanted to tutor students around the Guildford area.
Not only was the application process patronizing and degrading, they offer literally no resources whatsoever to their tutors and only pay you around 35% of what the client is paying!!
They charge £50 an hour and only give you £17.50 of it! Not suprised there are so many bad reviews about them.
The owner, Alex Scotchbrook, should be ashamed of herself. I don't know how she gets away with it!
If you want a poor quality low paid tutor at a premium price then Tutor Doctor is the company for you!!!
Tutor doctor
I simply love our tutor that Tutor Doctor provided for my son. She is caring, helpful, and friendly.
She makes learning easy for him and I really see a light bulb coming on. I think this is great. I have also referred them to my sister-in-law and she thinks they are great as well. They make sure the child gets it and focuses on what they are learning in class.
I also love the study habits they try to enstill in them as well.
I also love the patience they have when it comes to my kid. You have to have patience with children.
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In regards to the comment my daughter wrote on your website about tutor doctor I would like to retract what was said as there was a bit of misunderstanding regarding the hours. My daughter was given 4 extra hours without my knowledge.
I've spoken to tutor doctor and it has
now been straightened out. Sorry for the inconvenience.
Thank you for your comment. We understand that you are the minor therefore we are unable to respond directly.
There appears to be some misunderstandings here. Please be assured that we will contact your mother today to investigate further to resolve this.